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Privacy Policy

Les Mills Fitness UK Limited (“Les Mills”) operates the website (“the Website”). Les Mills is committed to ensuring the privacy and protection of information users enter into the Website. The following privacy policy governs Les Mills’ practices for information collection, use and retention on the Website. It should be read with Les Mills’ terms and conditions of use for the Website found at

In this policy, “you” means you, the person visiting or using the Website.

Contact Us

To exercise your opt-out privileges, access your user information, obtain more information about this Privacy Policy or advise us of other matters regarding your experiences with Les Mills or the Website, please contact us.

Consent to collection, retention and use of information

You agree that we may collect, retain and use information about you in accordance with this Privacy Policy. You may decline to provide any information to us. However, if you do not, our ability to provide you with some or all of our Website services may be impaired.

Types of Information Collected

As you use and navigate within the Website, we automatically track, collect and store information about you, your computer, PDA, telephone or other voice Internet portals. This information may include some or all of the following information about you and your visit:

  • the IP address of your machine when connected to the Internet and the domain name from which you are accessing the Internet
  • the operating system and the browser your computer uses, and any search engine you are using
  • the date and time you are visiting
  • the URLs of the pages you visit
  • if you provide them, your name, email address, physical address or location and other personal data

Purpose for which Information is Collected and Use of Information

You hereby expressly agree that we may use the information we collect to process your order(s), to communicate the status of your order to you, to administer the Website, to serve Website content to you, and to notify you of special offers that you may be interested in provided you have consented for us to do so.

Although we may publish aggregated information about usage patterns, we do not disclose information about individuals except as set out below. We do not sell information that identifies you personally. We may gather more extensive information if we believe it is necessary, for example, to address any security issues. If we think it is necessary, we can disclose information to relevant law enforcement authorities, such as the police.

We may hold information you provide to us, and disclose your personal information to our employees and contractors, and reputable third parties (such as credit reference agencies, payment processing companies, couriers, collection agencies) who help to process and fulfil your order. We require that these companies treat your personal information as confidential and comply with relevant legislation.

Les Mills retains your personal information for as long as necessary to fulfil the purpose(s) for which it was collected and to comply with applicable laws. Your consent to such purpose(s) remains valid after termination of our relationship with you.

We may, without specific or further notice to you, release information about you when we believe such disclosure is appropriate: for example, to protect the rights, property or safety of Les Mills, the Website, our users or others; enforce our terms and conditions of use; to comply with law, a court order or other legal process; in the course of responding to any claim by a third party that any user is using the functionality or services provided through the Website in connection with an infringing, illegal or improper activity or that data placed on the Website infringes rights of any third party; in response to a request for identification in connection with a claim of copyright or trademark infringement by you; to an affiliate or service provider engaged to maintain or host the Website, subject to that party's agreement to honour this Privacy Policy.


A "cookie" is a file that allows us to track and target the interests of Website users. We may use cookies to keep track of your current session on our Website and to enable you to store items in your shopping basket whilst you are on the site and for other lawful purposes consistent with this Privacy Policy. The Website may place a cookie on the hard drive of your computer and your browser may accept small identifying files from our system. While we recommend that you enable cookies on your browser in order to enjoy all the features of the Website, the decision remains in your hands. Note that your browser may decline the cookie if it is set up to do so, but this may limit the functionality of the Website.

Linked Sites

The Website may contain links to other websites. We are not responsible for the reliability of the content or privacy practices of such other websites.


The Website has security measures to protect against the loss, misuse and alteration of information contained within it. We have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect. These measures may or may not be vulnerable to hacking, and we do not guarantee complete security.

Opt-Out Option

We provide you with the opportunity to opt-out of receiving communication from us when we request information from you. You may send a request to remove your information from our database, stop future communication, limit the use of your information, or to review and modify information that you may have previously provided using the contact information provided in the “Contact us” section above.

Access to Your Personal Information

If you would like to obtain details of the personal information we hold about you, please write to Les Mills’ Data Controller and use the contact information provided in the “Contact us” section above.

Changing This Policy

We may update or change this Privacy Policy at any time. We will tell you about any changes by posting an updated policy on our Website, so we encourage you to review it periodically. Any such modification will be effective immediately upon posting on the Website and your continued use of the Website following such posting constitutes your acceptance of the revised Privacy Policy.