Who do I contact if I am having issues with Klarna financing?
You can contact the Klarna Customer Support team on 0203 005 0834
What are the credit card payment options?
We accept payment by the following credit cards only: Visa® and Mastercard®. When you place your order, you will be issued an electronic invoice and your credit card will be charged. Please note that some credit card companies will charge a currency conversion fee to your credit card account when processing your payment. We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. Payment for your order must be accepted by Les Mills’ central bank network. If your payment is declined, you will receive an automated notification that your order cannot be processed.
Are there any duties and taxes applicable for orders to Norway?
Les Mills will not add VAT to your invoice and does not pay this to the authorities on your behalf.
Our invoice will show “0% VAT export delivery according to Article 146 Paragraph 1 of the EU VAT Directive 2006/112/EC”. However, 25% import VAT is applicable and the customer is liable to cover this cost (import duties and import VAT). For clubs that are VAT registered and provide a valid Norway VAT registration number, the Vat will be able to be claimed back through a VAT return. If a club is not VAT registered the 25% is payable and cannot be claimed back. All consumer orders will incur 25% VAT on entry into Norway.