Terms & Conditions
This is a placeholder.
Welcome to www.lesmills.com/nutritionshop (“the Website”)!
By visiting and /or using this Website, you indicate your acceptance of, and agree to be bound by:
Identification of Seller
Acceptance of conditions of use
When you purchase Equipment through Les Mills’ Website, you are automatically agreeing that your access to the Website and your use of it or any services offered through it are at your own risk and are subject to all applicable laws and the terms and conditions in this legal notice (which Les Mills may change at any time without notice).
How to order
Orders: You must complete all of the information requested before an order may be submitted. By clicking on the “[Make Payment]” button you are indicating that you wish us to compile and send you an order (the “Order”) based on the order information you have completed. All Orders are subject to acceptance by Les Mills and cannot be cancelled, changed or otherwise altered by you except with Les Mills’ written agreement.
While our goal is to have all Equipment available for your purchase, we may periodically experience shortages in popular items. Where an item of Equipment is temporarily out of stock, Les Mills will advise you of an expected delivery date as soon as reasonable practicable.
All prices are stated in United States dollars. Sales tax (where we are required by law to collect it) will be added to the purchase price and charged to your credit card at the time you make your order.
We accept payment by the following credit cards: Visa®, Mastercard®, American Express® and Discover card. When you place your order, you will be issued an electronic invoice and your credit card will be charged. Please note that some credit card companies will charge a currency conversion fee to your credit card account when processing your payment. We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. Payment for your order must be accepted by Les Mills’ central bank network. If your payment is declined, you will receive an automated notification that your order cannot be processed.
Errors and Inaccuracies
While we endeavor to provide complete, accurate and up-to-date information on the Website, it is not possible to ensure that this or any website is completely error-free. We reserve the right to correct any inaccuracies or omissions and to change or update information on the Website at any time and without notice. If we become aware of an inaccuracy on the Website or with respect to your order, Les Mills will notify you of the error before your order is dispatched and you will have an opportunity to cancel or amend your order within a certain time. We sincerely apologize for any inconvenience this may cause.
Description and Packaging
Les Mills will ensure that your order is properly packed, labelled and documented for shipping. However, Les Mills will not be liable to you for any loss, damage or injury you incur as a result of any inadequate packaging or labelling or any inaccuracies in the description or particulars of your order.
Shipment / Delivery
Les Mills will use its reasonable endeavors to ship your order to your specified delivery address within two (2) business days. However, Les Mills will not be liable for any delay in delivery. Once your order has shipped, Les Mills will send an email to you to confirm shipment details.
Cancellations, changes or alterations
Once we’ve confirmed your order, you may not cancel or change it without our written agreement.
All sales are final, except where the Equipment you receive is incorrect or defective. We do not offer refunds if you change your mind, so please order carefully. If you consider that an item of Equipment you have received is incorrect or defective, please notify Les Mills within 7 business days of delivery, giving all relevant details including the order number and evidence of the error or defect sufficient to enable Les Mills to make a determination as to the nature and extent of the error or defect. Upon receipt of such notice and provided that Les Mills is satisfied that there has been an error or the item of Equipment is defective, Les Mills may, at its sole discretion, ask you to return the incorrect or defective item (unused and in its original packaging) to Les Mills at our cost and will either send you a replacement item or refund you the price of the damaged or defective part of your order.
The risk of loss for items purchased passes to you at the time your Equipment order has been delivered to your specified delivery address, and Les Mills will not be liable to you for any loss or damage to the Equipment incurred after that time. Any items you return to Les Mills are returned at your own risk.
Les Mills retains title of all Equipment until payment is received in full.
Warranties and Liability
LES MILLS WILL ENSURE THE EQUIPMENT IS OF GOOD QUALITY AND IS FIT FOR ITS INTENDED PURPOSE. HOWEVER, ALL WARRANTIES, CONDITIONS AND REPRESENTATIONS IN RESPECT OF THE EQUIPMENT EXPRESS OR IMPLIED ARE EXCLUDED TO THE MAXIMUM EXTENT PERMITTED BY LAW. LES MILLS WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND WHATSOEVER, ARISING FROM THE SUPPLY OF EQUIPMENT BY LES MILLS TO YOU, INCLUDING CONSEQUENTIAL LOSS WHETHER SUFFERED OR INCURRED BY YOU OR ANOTHER PERSON AND WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) OR OTHERWISE AND IRRESPECTIVE OF WHETHER SUCH LOSS OR DAMAGE ARISES DIRECTLY FROM A BREACH OF THESE TERMS BY LES MILLS. YOU AGREE TO DEFEND AND INDEMNIFY LES MILLS AGAINST ALL CLAIMS AND LOSS OF ANY KIND WHATSOEVER HOWEVER CAUSED OR ARISING AND WITHOUT LIMITING THE GENERALITY OF THE FOREGOING OF THIS CLAUSE WHETHER CAUSED OR ARISING AS A RESULT OF THE NEGLIGENCE OF LES MILLS OR OTHERWISE, BROUGHT BY ANY PERSON IN CONNECTION WITH ANY MATTER, ACT, OMISSION, OR ERROR BY LES MILLS, ITS AGENTS OR EMPLOYEES IN CONNECTION WITH THE SUPPLY OF THE EQUIPMENT.
Collection and Use of Information
You authorize Les Mills to collect, retain and use any information about you (including your credit card details), for the purpose of transacting your order, assessing your credit worthiness and administering and enforcing any rights under these terms. You also authorize Les Mills to disclose any information obtained to any person for these purposes.
By visiting this website you agree that the laws of the State of Delaware, without regard to principles of conflict of laws will govern these terms and conditions of use, and any contracts formed by us accepting an order, and any disputes that may arise between you and us and any of our affiliates. You consent to the non-exclusive jurisdiction of the courts in the State of Delaware.
We’re happy to provide additional information or answer any questions. Please contact us using the contact details set out above.